Terms & Conditions

Last Updated: February 2026

These Terms & Conditions (“Terms”) govern your purchase of products from LYNN (“we,” “our,” or “us”). By placing an order through our website, you agree to be bound by these Terms, together with our Shipping Policy, Returns Policy, and Privacy Policy.

If you do not agree to these Terms, please do not place an order.

1. About LYNN

LYNN is an independent fine jewelry brand offering made-to-order pieces crafted upon confirmed payment.

All products are manufactured specifically for each client.

2. Eligibility to Purchase

By placing an order, you confirm that:

You are at least 18 years of age.
You are legally capable of entering into binding contracts.
The payment method used belongs to you or you have proper authorization.

We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

3. Placing an Order

After selecting your desired product and completing checkout, you will receive an order acknowledgement email.

This acknowledgement does not constitute acceptance of your order.

A contract between you and LYNN is formed only when:

Payment has been successfully processed, and
We confirm that your order has entered production or has been prepared for dispatch.

We reserve the right not to accept an order due to:

Payment authorization failure
Pricing or description errors
Production limitations
Suspected fraud or policy violations

If we are unable to accept your order, you will be notified and no charge will be processed, or a full refund will be issued if payment was captured.

4. Made-to-Order Production

All LYNN pieces are made-to-order.

Once production has been scheduled, orders cannot be cancelled, modified, or refunded.

Estimated production timelines are provided for reference only and are not guaranteed.

Delays caused by sourcing, production factors, or events beyond our control do not entitle cancellation or refund.

5. Product Descriptions & Variations

We make every effort to ensure product descriptions, specifications, and images are accurate.

However:

Slight variations may occur due to handcrafted production.
Stone weights are approximate and may vary within industry tolerances.
Dimensions may vary slightly within accepted tolerances.
Colors and appearance may differ due to lighting or screen displays.

Such variations do not constitute defects.

For standard website designs, the product will be manufactured according to the specifications listed at the time of purchase.

By placing an order, you acknowledge and accept these specifications.

6. Custom Designs & CAD Approval

For custom or modified designs requiring CAD rendering:

Production will begin only after written CAD approval has been received.

Once approved, the CAD design becomes final and supersedes all prior discussions.

After approval, the design cannot be modified, cancelled, or refunded.

7. Pricing & Payment

All prices are listed in USD unless otherwise specified.

Full payment is required before production begins.

We reserve the right to correct obvious pricing errors. If a pricing error is identified, we may cancel the order and issue a refund.

Payments are processed securely via third-party payment providers.

8. Shipping & Risk of Loss

All shipments are sent via insured express courier and require signature upon delivery.

Risk of loss transfers to the customer once the shipment has been marked as delivered by the carrier to the address provided at checkout.

We are not responsible for delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

9. Returns & Repairs

All sales are final.

We do not accept returns, exchanges, or refunds except in cases of verified manufacturing defects.

Remedies for verified defects are limited to repair or replacement at our sole discretion.

Full details are outlined in our Returns & Repairs Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

LYNN shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of our products.

Our total liability shall not exceed the purchase price of the item in question.

Nothing in these Terms excludes liability that cannot legally be excluded.

11. Fraud Prevention & Chargebacks

We reserve the right to request additional verification for high-value orders.

By placing an order, you agree to contact LYNN directly to resolve any concerns prior to initiating a chargeback or payment dispute.

Chargebacks initiated after production has begun or after confirmed delivery will be formally contested with supporting documentation.

We reserve the right to refuse future service to customers who initiate unjustified payment disputes.

12. Intellectual Property

All designs, images, branding, text, and website content are the intellectual property of LYNN.

Unauthorized reproduction, copying, or distribution is strictly prohibited.

13. Privacy

We will use your personal information only in accordance with our Privacy Policy.

14. Governing Law & Dispute Resolution

These Terms shall be interpreted in accordance with generally accepted principles of international commercial law.

Any disputes arising in connection with these Terms shall first be addressed through good faith negotiation.

If resolution cannot be reached, disputes shall be submitted to a competent court of jurisdiction as determined by applicable law.

15. Amendments

We reserve the right to update or modify these Terms at any time. Updated Terms become effective upon posting on our website.